Introduction

At UVIO (operated by MVP DIGITAL S.R.L., "Company," "we," "us," or "our"), we respect your privacy and are committed to protecting it through this policy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy applies to information we collect:

• On our website (https://uvio.ro)
• In email, text, and other electronic communications between you and our team
• Through our consultation and customer support channels
• Via analytics and tracking tools when you interact with our website or content

This policy does not apply to information collected by:

• Us offline or through other means, including on other websites operated by UVIO or third parties
• Any third parties, including applications or services that may link to or be accessible from our site
• Third-party payment processors, hosting providers, or external platforms we integrate with

By using our website or services, you consent to this Privacy Policy. We may update it periodically, and your continued use after updates constitutes acceptance.

Information We Collect

We may collect the following types of information:

• Personal data: name, email address, phone number, business details
• Demographic data: location, preferences, industry sector
• Usage data: interaction with our website, services, and content
• Transaction data: orders, invoices, and payments related to our services
• Technical data: device type, browser, IP address
• Marketing preferences: communication history and opt-in/opt-out choices
• Customer feedback: survey responses, reviews, or support conversations

We collect this data:

• Directly from you when you fill out forms, request services, or communicate with us
• Automatically via cookies, analytics, and tracking technologies
• From third-party platforms to provide our services
• Through project work (e.g., audits, development, or custom builds)

How We Use Your Information

We use collected data for the following purposes:

• To provide, maintain, and improve our services
• To deliver custom platforms, websites, landing pages, and related development work
• To analyze usage patterns and improve performance
• To communicate with you about projects, updates, or inquiries
• To send invoices, receipts, and service-related messages
• To offer personalized recommendations and marketing materials
• To comply with legal obligations
• To prevent fraud, abuse, or unauthorized access
• To conduct research, testing, and development of new features
• To generate performance analytics and reports for you
• To maintain security and protect our systems

Opt-Out Instructions

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in marketing emails
• Contacting us at office@uvio.ro
• Requesting to be removed from our marketing database

Note: even if you opt out of marketing, you may still receive service-related emails about active projects or payments.

Cookies

We use cookies and tracking technologies to improve your experience:

• Cookies for site operation
• Analytics cookies for tracking usage patterns
• Marketing cookies for targeted content
• Session cookies for temporary interactions
• Persistent cookies for preferences
• Third-party cookies from tools like Google Analytics

You can disable cookies in your browser, but some site functions may be limited.

Data Security

We take strong measures to secure your data, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication measures
• Secure backups and disaster recovery
• Employee training in data protection
• Incident response planning

However, no system is fully secure. Transmission of personal data online is at your own risk.

Third-Party Services

We may use third-party providers to support our operations, including:

• Hosting and infrastructure services
• Payment processors
• Analytics and marketing platforms
• Customer service tools

These third parties may access your data only to perform tasks on our behalf and are contractually bound to protect it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Legal or regulatory updates
• New technologies or tools
• Improved privacy protections

We will post updates on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: office@uvio.ro

Website: https://uvio.ro